Effective date: August 3, 2026
Last updated: August 3, 2026
Joe’s Mobile Automotive respects your privacy and is committed to being transparent about how information is collected, used, disclosed, and protected.
This Privacy Policy explains the privacy practices associated with joesmobileautomotive.com, including information collected when you:
Visit or interact with the website.
Contact Joe’s Mobile Automotive by phone or email.
Use the Setmore online scheduling service.
Follow links to third-party websites or services.
Adjust your cookie preferences.
Request automotive information or service.
In this Privacy Policy, “Joe’s Mobile Automotive,” “we,” “us,” and “our” refer to Joe’s Mobile Automotive.
This policy applies to information collected through our public-facing website. It does not replace the separate privacy policies of Setmore, Jetpack, Automattic, payment providers, social-media platforms, or other independently operated services.
Questions or requests concerning this Privacy Policy may be directed to:
Joe’s Mobile Automotive
Website: joesmobileautomotive.com
Phone: 530-355-0771
Email: joesautomotive01@gmail.com
Normal business hours:
Monday through Friday
8:00 a.m. to 5:00 p.m.
The information we collect depends on how you interact with the website and our services.
You may provide information to us when you:
Call or email the business.
Request an appointment.
Describe a vehicle problem.
Request a diagnostic service, inspection, maintenance appointment, or repair.
Ask a question about our services.
Request an estimate.
Reschedule or cancel an appointment.
Submit information through Setmore.
Provide information during an in-person or mobile service visit.
This information may include:
Your name.
Email address.
Telephone number.
Service address or vehicle location.
Preferred appointment date and time.
Vehicle year, make, model, mileage, or identification details.
Information about your vehicle’s condition or symptoms.
Photographs or documents you choose to provide.
Details about requested automotive services.
Communications and correspondence with us.
Invoice, estimate, or payment-related information.
Any other information you voluntarily provide.
Please do not submit information that is unnecessary for scheduling or providing automotive service.
When you visit the website, the website host, security systems, Jetpack, or other technical providers may automatically collect limited technical information.
This may include:
Internet Protocol address.
Browser type and version.
Device type.
Operating system.
Approximate geographic region.
Date and time of access.
Pages requested or visited.
Referring webpage or search engine.
Links or buttons selected.
General website interaction information.
Error, security, and performance information.
Cookie and consent preferences.
Technical identifiers.
Information about potentially malicious or suspicious activity.
This information is generally used to operate, secure, maintain, and improve the website.
Joe’s Mobile Automotive does not currently provide a general website contact form or public commenting feature.
We do not currently intend to use the website to collect:
Social Security numbers.
Government-issued identification numbers.
Medical or health information.
Biometric information.
Precise financial-account login credentials.
Information about race, religion, sexual orientation, or political affiliation.
Information from children under 13.
Information for cross-site behavioral advertising.
Information for the creation of sensitive personal profiles.
Please do not send highly sensitive personal information through ordinary email or appointment notes.
Joe’s Mobile Automotive uses Setmore to provide online appointment scheduling.
When you use Setmore, you may be asked to provide information such as:
Name.
Email address.
Telephone number.
Appointment date and time.
Requested service.
Vehicle or service details.
Notes or instructions related to the appointment.
Setmore may provide this information to Joe’s Mobile Automotive so that we can review, schedule, confirm, manage, reschedule, or cancel your appointment.
Setmore operates as an independent third-party service provider and may collect additional information under its own privacy practices. Depending on how the scheduler is configured, you may interact with:
A Setmore-hosted booking page.
A Setmore scheduling button.
A Setmore widget embedded on our website.
Setmore may automatically collect technical, device, cookie, usage, and platform information when you access its service.
You should review Setmore’s policies before submitting information:
Joe’s Mobile Automotive does not control all information that Setmore independently collects, stores, or processes.
You are not required to use Setmore to request an appointment. You may contact us directly by phone or email.
The website may use selected features provided through Jetpack, a WordPress service operated by Automattic.
The information processed through Jetpack depends on the specific features enabled.
Jetpack may be used for purposes such as:
Website security.
Brute-force attack protection.
Downtime monitoring.
Performance optimization.
Image or content delivery.
Backups.
Activity logging.
Website statistics.
Error detection.
Spam prevention.
Other WordPress administration or security functions.
Not every available Jetpack feature is necessarily enabled on this website.
Depending on the active features, Jetpack or Automattic may process:
Internet Protocol addresses.
Browser and device information.
Referring pages.
Pages viewed.
Dates and times of website activity.
Security events.
WordPress or Jetpack identifiers.
Cookie information.
Performance and error information.
Website-administration activity.
For more information, review:
If Jetpack features are added, removed, or changed, the information processed through the website may also change.
The website uses cookies and similar technologies for limited purposes, including remembering privacy choices and supporting essential website functions.
Based on the most recent scan, the confirmed website cookie is:
| Cookie | Purpose | Duration |
|---|---|---|
wpconsent_preferences | Stores the visitor’s cookie-consent selections. | 30 days |
Setmore, Jetpack, Automattic, or other third-party services may use additional cookies depending on which features are loaded or used.
You may manage available cookie choices through the website’s cookie banner or Cookie Settings control.
For more information, please review our Cookie Policy.
Joe’s Mobile Automotive may use personal information to:
Respond to calls, emails, and service inquiries.
Schedule and manage appointments.
Confirm, reschedule, or cancel appointments.
Provide mobile automotive diagnostics, maintenance, inspections, or repairs.
Determine whether a requested service is available.
Communicate about your vehicle or appointment.
Prepare estimates and invoices.
Process or document payments.
Maintain service and business records.
Respond to warranty questions or claims.
Provide customer support.
Improve website content and usability.
Maintain website security and performance.
Detect fraud, spam, abuse, or malicious activity.
Diagnose website errors.
Comply with legal, tax, accounting, insurance, and regulatory obligations.
Establish, exercise, or defend legal claims.
Protect the safety, rights, and property of customers, the business, and others.
We may also use information for another purpose disclosed when it is collected or with your permission.
Where a law requires a legal basis for processing personal information, we may process information based on:
Your request or a contract: To schedule or provide requested automotive services.
Consent: When you make an optional selection or authorize a particular use.
Legitimate interests: To operate, secure, maintain, and improve the business and website.
Legal obligations: To comply with tax, accounting, legal, regulatory, or law-enforcement requirements.
Protection of rights and safety: To prevent fraud, misuse, security incidents, or harm.
You may withdraw consent when processing is based on consent, although withdrawal does not affect processing that occurred before consent was withdrawn.
Joe’s Mobile Automotive does not disclose personal information to unrelated third parties merely for their independent use.
We may share information in the following circumstances.
Information may be shared with companies that help operate the business or website, including:
Setmore.
Jetpack and Automattic.
Website hosting providers.
Website security and backup providers.
Email providers.
Telephone and communication providers.
Payment processors.
Invoicing or business-management software providers.
Accounting, insurance, and professional advisers.
Website maintenance providers.
These providers may process information only as necessary to perform their services, subject to their contracts and privacy practices.
When reasonably necessary to provide or support automotive service, limited information may be shared with:
Parts suppliers.
Warranty administrators.
Manufacturers.
Diagnostic-information services.
Towing providers.
Specialty automotive service providers.
We seek to limit information shared to what is reasonably necessary for the requested service.
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law.
Respond to a subpoena, court order, warrant, or lawful government request.
Enforce an agreement.
Investigate fraud or unlawful activity.
Protect the rights, property, or safety of the business, customers, or others.
Establish, exercise, or defend a legal claim.
If Joe’s Mobile Automotive is sold, reorganized, merged, or transfers business assets, relevant customer and business records may be transferred as part of that transaction, subject to applicable law.
We may share information when you request, authorize, or consent to the disclosure.
Joe’s Mobile Automotive does not currently sell personal information for money.
We also do not currently use website information for:
Cross-context behavioral advertising.
Remarketing audiences.
Personalized third-party advertising.
Selling customer lists.
Exchanging personal information with data brokers.
Certain privacy laws define “sale” or “sharing” more broadly than an exchange for money. If we later introduce advertising pixels, remarketing, or other technologies that fall within those definitions, we will update this policy and provide required choices.
Joe’s Mobile Automotive may accept payment through cash, card, invoice, or a third-party payment platform.
Payment-card information may be collected and processed directly by a payment processor rather than stored by Joe’s Mobile Automotive or this website.
Payment providers maintain their own privacy and security practices. Customers should review the policies presented by the applicable provider when making payment.
The public website does not currently provide a general payment form controlled directly by Joe’s Mobile Automotive.
When you call, text, or email Joe’s Mobile Automotive, we may retain your contact details and the contents of the communication as needed to:
Respond to your inquiry.
Schedule or provide service.
Maintain records.
Document customer instructions.
Address warranty, invoice, or service issues.
Comply with legal or business obligations.
Standard email and text messaging are not guaranteed to be completely secure. Do not send payment-card numbers, Social Security numbers, account passwords, or other highly sensitive information through ordinary email or text.
Message and data rates may apply to telephone or text communications.
We retain information for as long as reasonably necessary for the purposes described in this policy.
Retention periods may depend on:
Whether an appointment was requested or completed.
The type of automotive service provided.
Warranty periods.
Tax, accounting, and insurance requirements.
Payment and invoice records.
Legal limitation periods.
Security and fraud-prevention needs.
Whether an unresolved dispute or claim exists.
Third-party provider retention practices.
Information may be deleted, anonymized, or securely archived when it is no longer reasonably needed, subject to applicable legal and business requirements.
Setmore, Automattic, Jetpack, email providers, and other third parties may maintain their own retention schedules.
Joe’s Mobile Automotive uses reasonable administrative, technical, and organizational safeguards intended to protect personal information.
These measures may include:
Secure website hosting.
Website software updates.
Access controls.
Login protections.
Security monitoring.
Backups.
Malware or threat scanning.
Encryption in transit when supported.
Limiting access to people who reasonably need the information.
Using established third-party service providers.
No website, email system, storage system, or transmission method can be guaranteed to be completely secure.
Visitors provide information electronically at their own risk. If we become aware of a security incident requiring notification under applicable law, we will provide notice as required.
Depending on your location and applicable law, you may have the right or ability to:
Ask whether we maintain information about you.
Request access to information you provided.
Request correction of inaccurate information.
Request deletion of certain information.
Withdraw consent for optional processing.
Adjust cookie preferences.
Object to or restrict certain uses.
Request information about certain disclosures.
Opt out of legally defined sales or sharing.
Receive information in a portable format when required.
Appeal a denied privacy request when applicable.
These rights are not absolute. A request may be limited or denied when an exception applies, including where information must be retained for legal, tax, security, warranty, contractual, or recordkeeping purposes.
To submit a request, contact us using the information in the Contact Information section.
We may need to verify your identity before processing a request. Verification information will be used only to evaluate and respond to the request.
Joe’s Mobile Automotive serves customers in California and provides this policy to explain its online privacy practices.
California law requires certain commercial website operators to disclose:
Categories of personally identifiable information collected.
Categories of third parties with whom information may be shared.
How visitors can request changes to information, when applicable.
How policy changes are communicated.
The effective date of the policy.
How the website responds to certain tracking signals.
These matters are addressed throughout this Privacy Policy.
The California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies only to businesses that meet specified legal thresholds.
Joe’s Mobile Automotive does not represent through this policy that it meets those thresholds.
When the CCPA applies to a particular request or processing activity, eligible California residents may have rights concerning access, correction, deletion, sale or sharing opt-outs, sensitive personal information, and nondiscrimination.
More information is available from the California Attorney General’s CCPA information page.
Joe’s Mobile Automotive will not unlawfully discriminate against a person for exercising an applicable privacy right.
Some browsers provide a “Do Not Track” setting.
Because no uniform technical standard governs every Do Not Track signal, the website may not respond to general Do Not Track settings in a consistent manner.
Some browsers and extensions also support Global Privacy Control, or GPC, which communicates an opt-out preference relating to legally defined sales or sharing.
Joe’s Mobile Automotive does not currently sell personal information or use website information for cross-context behavioral advertising. If future website practices require recognition of GPC under applicable law, supported signals will be handled as legally required.
Cookie preferences may also be managed through the website’s Cookie Settings control.
The website may link to third-party websites or platforms, including:
Setmore.
Social-media platforms.
Review websites.
Map services.
Payment providers.
Automotive resources.
Parts or manufacturer websites.
Third-party websites operate independently and maintain their own privacy practices.
Joe’s Mobile Automotive is not responsible for the content, security, privacy practices, or availability of independently operated websites. Review the privacy policy of any third-party service before providing personal information.
The website and services are intended for adults seeking automotive information or services.
We do not knowingly collect personal information online from children under 13.
A parent or guardian who believes a child has submitted personal information through the website may contact us to request review or deletion, subject to applicable law and reasonable identity verification.
Joe’s Mobile Automotive is located in and primarily serves customers in Northern California.
If you access the website from outside the United States, information may be processed and stored in the United States or in other locations used by our service providers.
Privacy and data-protection laws in those locations may differ from the laws in your country.
By voluntarily submitting information to request service, you understand that it may be processed in the United States, subject to applicable law.
Joe’s Mobile Automotive does not currently use information collected through the website to make decisions based solely on automated processing that produce legal or similarly significant effects.
Setmore, Jetpack, security providers, or other technical services may use automated systems to detect spam, fraud, security threats, or technical problems.
We may update this Privacy Policy when:
Website features change.
Setmore or Jetpack configurations change.
New service providers are introduced.
Privacy practices change.
Applicable laws or guidance change.
New categories of information are collected.
Analytics, advertising, forms, or payment features are added.
The revised policy will be posted on this page with an updated “Last updated” date.
When changes are material, we may provide an additional website notice when appropriate.
Continued use of the website after an updated policy is posted indicates that the revised policy applies to subsequent website activity, subject to applicable law.
The website does not currently provide a customer account portal through which visitors can directly edit personal information.
To review, correct, or update information previously provided directly to Joe’s Mobile Automotive, contact us by phone or email.
Information submitted through Setmore may also be subject to Setmore’s account, scheduling, and privacy controls.
We may retain prior information when necessary for completed service records, invoices, warranties, safety, legal compliance, or dispute resolution.
To ask a question, report a concern, or submit a privacy request, contact:
Joe’s Mobile Automotive
Phone: 530-355-0771
Email: joesautomotive01@gmail.com
Website: joesmobileautomotive.com
Please include enough information for us to understand and respond to your request. Do not include highly sensitive personal information in the initial email.
We will make reasonable efforts to respond within the period required by applicable law.
This Privacy Policy is intended to describe Joe’s Mobile Automotive’s current website privacy practices.
It does not create contractual rights beyond those provided by applicable law and should not be interpreted as legal advice or as a representation that every privacy law applies to the business.
Privacy obligations may depend on the business’s operations, the technologies enabled on the website, the information actually collected, and applicable legal thresholds.