Your vehicle is important to us. At Joe’s Automotive Diagnostics, we prioritize making our services accessible for everyone. Whether you’re at home or on the road, our commitment to honesty and quality means you can trust us to get you back on track.
Last updated: August 3, 2026
Joe’s Mobile Automotive is committed to providing an accessible and inclusive experience for all customers, including people with disabilities.
We want every customer to be able to learn about our automotive services, contact our business, request assistance, and schedule an appointment without encountering unnecessary barriers.
We are continually working to improve the usability and accessibility of joesmobileautomotive.com and the digital services connected to it.
Joe’s Mobile Automotive aims to follow generally recognized accessibility practices and work toward alignment with the Web Content Accessibility Guidelines, version 2.2, Level AA, commonly referred to as WCAG 2.2 AA.
WCAG is developed by the World Wide Web Consortium Web Accessibility Initiative. These guidelines are designed to make websites and digital content more accessible to people with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Our accessibility efforts are also informed by the U.S. Department of Justice Guidance on Web Accessibility and the ADA.
Accessibility is an ongoing responsibility. Websites, browsers, assistive technologies, third-party platforms, and accessibility standards continue to change, so we periodically review and improve the website as reasonably possible.
Our ongoing accessibility efforts may include:
Using clear and consistent page structures.
Organizing content with descriptive headings.
Providing meaningful alternative text for informative images when appropriate.
Supporting keyboard access to website navigation and interactive elements.
Maintaining readable text sizes and spacing.
Using sufficient contrast between text and backgrounds.
Avoiding the use of color alone to communicate important information.
Providing descriptive labels for links, buttons, and form fields.
Using plain and understandable language whenever reasonably possible.
Supporting browser zoom and text resizing.
Reviewing website content and functionality when updates are made.
Correcting accessibility barriers when they are identified.
Providing alternatives to online forms and scheduling tools.
Considering accessibility when selecting third-party website services.
This website is intended to work with current versions of commonly used:
Web browsers.
Computer and mobile operating systems.
Screen readers.
Keyboard-navigation tools.
Voice-recognition software.
Screen-magnification software.
Other assistive technologies.
The experience may vary depending on the combination of browser, device, operating system, personal settings, and assistive technology being used.
For the best experience, visitors are encouraged to use a current version of their preferred browser and operating system whenever possible.
Joe’s Mobile Automotive uses Setmore, a third-party scheduling platform, to provide online appointment requests and booking features.
When you select a scheduling or “Book Now” link, you may be directed to a page that is hosted and operated by Setmore. Setmore’s platform, software, privacy practices, terms, and accessibility features are controlled by Setmore rather than Joe’s Mobile Automotive.
You may review Setmore’s policies here:
Although we consider accessibility when selecting and configuring third-party services, Joe’s Mobile Automotive cannot guarantee the accessibility or compatibility of every feature provided by Setmore.
You are not required to use Setmore to request automotive service.
If you cannot access or use the Setmore scheduling platform because of a disability, technical issue, assistive-technology conflict, or other accessibility barrier, please contact Joe’s Mobile Automotive directly.
We can assist you with requesting or scheduling an appointment by phone or email:
Phone: 530-355-0771
Email: joesautomotive01@gmail.com
We will make reasonable efforts to provide the same scheduling information and assistance available through the online booking system.
When contacting us, you may ask for assistance with:
Selecting an appropriate service.
Requesting an available appointment time.
Providing the information needed for a service request.
Explaining your vehicle’s symptoms.
Rescheduling or canceling an appointment.
Understanding service-area or mobile-visit requirements.
Requesting a reasonable communication accommodation.
In addition to Setmore, the website may use third-party tools or embedded content for functions such as:
Contact forms.
Maps and driving information.
Customer reviews.
Payment processing.
Videos.
Social-media content.
Spam prevention or security.
Analytics.
Embedded documents.
Third-party services may not provide the same level of accessibility as the pages directly controlled by Joe’s Mobile Automotive.
We do not control the code, design, updates, policies, or accessibility practices of external platforms. However, if a third-party feature prevents you from accessing information or requesting service, please contact us so we can provide a reasonable alternative when possible.
Despite our efforts, some website content or functionality may not be fully accessible to every visitor or compatible with every assistive technology.
Known or potential limitations may include:
The Setmore scheduling interface or embedded booking features.
Third-party maps, reviews, payment tools, videos, or social-media content.
Older photographs that may not yet have complete alternative descriptions.
Documents supplied by third parties.
Videos that may not yet include captions, audio descriptions, or transcripts.
External websites reached through links on our website.
Temporary accessibility issues introduced during maintenance or website updates.
Features affected by browser extensions, device settings, outdated browsers, or older assistive technology.
We do not list these limitations to excuse accessibility barriers. They are disclosed so visitors know where difficulties may occur and how to request assistance.
If website content, a document, a form, Setmore, or another digital feature is unavailable to you because of a disability, contact us by phone or email.
We will make reasonable efforts to:
Explain the requested information by phone or email.
Assist with scheduling an automotive service appointment.
Help you complete the information normally requested through an online form.
Provide website content in another reasonably accessible format.
Identify another practical way for you to access the requested information or service.
The availability and timing of a particular alternative format may depend on the nature of the request, the materials involved, and whether a third party controls the original content.
Joe’s Mobile Automotive provides mobile automotive diagnostics, maintenance, and repair services.
If you need a reasonable communication accommodation when requesting or receiving service, please let us know when contacting us.
We will make reasonable efforts to communicate information in a way that allows you to understand:
The service being recommended.
The diagnostic process.
The condition identified.
The repairs being performed.
Available service options.
Relevant charges or estimates.
Recommended maintenance or next steps.
Accessibility requests are considered individually based on the customer’s needs, the nature of the automotive service, and the resources reasonably available.
We welcome feedback about the accessibility of our website, Setmore booking process, and customer communications.
If you encounter an accessibility barrier, please contact us with as much of the following information as you are comfortable providing:
The webpage address or name of the page where the issue occurred.
Whether the issue occurred on our website or through Setmore.
A brief description of the difficulty you experienced.
The information or service you were trying to access.
The device and browser you were using.
The assistive technology you were using, when applicable.
Your preferred method of contact.
You are not required to disclose the nature of your disability to report an accessibility issue or request assistance.
Phone: 530-355-0771
Email: joesautomotive01@gmail.com
Normal business hours:
Monday through Friday
8:00 a.m. to 5:00 p.m.
Emergency automotive service may be available outside normal business hours. After-hours and weekend service charges may apply.
When an accessibility concern is reported, Joe’s Mobile Automotive will make reasonable efforts to:
Review the reported problem.
Determine whether the issue is part of our website or a third-party platform such as Setmore.
Provide an accessible alternative when reasonably possible.
Correct issues within our control as resources and website updates allow.
Report third-party accessibility concerns to the relevant provider when appropriate.
Respond to the person who submitted the request when a response is requested and sufficient contact information is provided.
The amount of time required to investigate or correct an issue may vary depending on its complexity and whether a third-party provider is involved.
Joe’s Mobile Automotive intends to review and improve website accessibility as its content, technology, scheduling tools, and services change.
Accessibility efforts may include:
Automated accessibility scans.
Manual page reviews.
Keyboard-navigation testing.
Form and button testing.
Heading and page-structure reviews.
Color-contrast checks.
Alternative-text reviews.
Mobile-device testing.
Reviews of Setmore and other third-party integrations.
Evaluation of feedback received from website visitors.
Automated tools, accessibility plugins, and overlays cannot identify or correct every possible accessibility issue. For this reason, our approach may include a combination of automated checks, manual review, content improvements, technical updates, and visitor feedback.
For additional information about evaluating web accessibility, visit the W3C Web Accessibility Initiative’s accessibility evaluation resources.
This Accessibility Statement applies to the public-facing pages and content controlled by Joe’s Mobile Automotive on joesmobileautomotive.com.
It does not apply to independently operated websites or services, including:
Setmore.
Payment-processing platforms.
Social-media websites.
Online review platforms.
Embedded maps.
Linked automotive resources.
Other external websites.
Documents, applications, or content created and controlled by third parties.
External links are provided for information and convenience. Joe’s Mobile Automotive cannot guarantee the accessibility, security, accuracy, or availability of websites and services operated by other organizations.
Visitors who would like to learn more about digital accessibility and disability rights may review the following official resources:
These links are provided for general information and do not constitute legal advice.
Joe’s Mobile Automotive is committed to accessibility and ongoing improvement. However, this statement should not be interpreted as a representation or certification that:
Every webpage or feature is free of accessibility barriers.
Every third-party service is accessible.
The website fully conforms to every WCAG 2.2 Level AA success criterion.
The website is compatible with every browser, device, or assistive technology.
An accessibility problem will never occur.
A formal statement of complete WCAG conformance should only be made after an appropriate accessibility evaluation supports that conclusion.
Visitors who encounter a barrier are encouraged to contact us so we can provide assistance and evaluate the issue.
This Accessibility Statement is provided to explain Joe’s Mobile Automotive’s accessibility efforts, feedback process, and available alternative methods of accessing information and scheduling service.
It is not legal advice, does not create contractual rights beyond those required by applicable law, and does not waive any rights, defenses, limitations, or remedies available to Joe’s Mobile Automotive.
We may update this Accessibility Statement as our website, Setmore integration, services, accessibility practices, or applicable guidance changes.
The “Last updated” date at the top of this page identifies the most recent revision.